If you want advice about your loan application otherwise has actually issues throughout the a special otherwise present unsecured loan, you could contact Santander Financial in one of one or two means. You could desire drop towards the a location part, when there is you to nearby. Although not, Santander Lender services twelve claims and you can D.C., however, only has local branches and you may ATMs into the nine ones.
You may also get in touch with Santander because of the cellular phone in the 877-768-2265. Customer care agencies are available Friday using Weekend, 8:00 an effective.meters. to eight:00 p.meters. Et.
Customer satisfaction
When it comes to client satisfaction, Santander Lender gets less than preferred ratings, with the place currently carrying a-1.5 away from 5 celebrities (Bad) rating with the Trustpilot.
Multiple consumers has actually complained in regards to the slow responsiveness of customer care agencies. That being said, the bank works worldwide, and some of the studies are from people in other countries, that could not reflect new enjoy of them found in the U.S.
Account Management
Santander Financial customers can be would its signature loans or other accounts from bank’s on the internet portal otherwise cellular software. Each other allow customers to get into the most recent equilibrium, set-up automated repayments, build an additional payment, otherwise see a region branch.
One another Santander Financial and you will SoFi provide unsecured loans that have lowest minimums, aggressive rates, and you will much easier on the web software process. Yet not, there are several significant differences when considering these establishments:
- SoFi also provides unsecured loans as much as $a hundred,100, if you are Santander maxes aside on $50,100000.
- Santander goods are limited in order to consumers within the 12 claims it serves, or Washington, D.C. SoFi even offers its products so you can people in all 50 states.
- Santander elizabeth day, while SoFi borrowers would need to hold off a short while so you can discover fund.
- APRs as a result of SoFi initiate at just 4.99%. That have Santander Financial, a reduced speed you get try six.99% Annual percentage rate.
Although Santander Bank now offers unsecured loans having aggressive conditions and you can investment timelines, SoFi is the greatest alternative if you need a larger loan or live beyond Santander’s minimal provider town. not, Santander has funding as quickly as an identical time, if you you want currency timely, it lender could be really worth a look.
Santander Lender enjoys a relatively minimal service area, just offering financial services – instance personal loans – so you’re able to people on northeastern U.S. and Fl. Although not, Santander’s short financial support from personal loans (once the same date) of ranging from $5,100 and you can $50,100000 helps make it bank an aggressive option whenever you are within the solution urban area.
Santander also provides APRs as low as six.99%, and you may candidates may pre-approved on the internet just moments with no influence on their borrowing get. As far as customer care studies, however, Santander works below average. Even though you can started to customer service agencies through cell phone 7 weeks per week, brick-and-mortar branches are just located in 9 of the a dozen states one to Santander qualities. If you would like to try to get fund or take control of your accounts really, it really restricting.
But not, Santander personal loans come with no yearly costs, origination fees, or prepayment punishment. If you’re looking to have a fast financing as they are comfortable using on line, this financial is probably a powerful options-if you live-in certainly its serviceable says.
Methodology
Investopedia is actually dedicated to bringing people that have unbiased, comprehensive studies out-of consumer loan loan Wisconsin title loans providers. So you’re able to price providers, we obtained more twenty-five data facts around the over fifty loan providers, also rates, charges, financing wide variety, and you can payment conditions so all of our studies assist pages make informed choices due to their borrowing means.
Already, personal loans are merely accessible to consumers inside the Santander’s “impact,” which has Connecticut, Delaware, Florida, Massachusetts, Maine, pshire, New jersey, Ny, Pennsylvania, Rhode Island, North carolina, and you may Washington, DC.
